Terms and Conditions of Use

Welcome to the official website of Cyperlux. This website and its related pages are operated by Cyperlux. Throughout the site, the terms "we", "us", and "our" refer to Cyperlux.

By accessing, browsing, or making a purchase on our website, you expressly agree to be bound by these Terms and Conditions of Use, together with our Privacy Policy and Returns and Refund Policy. If you do not agree with any part of these terms, please discontinue using this website immediately.

Cyperlux is a topical cosmetic product for external use formulated with purified botanical oil of Cyperus rotundus, presented in a 60 ml amber glass bottle with a precision dropper pipette. It is formulated to act as a post-depilatory cosmetic moderating oil, helping to progressively reduce the thickness, density, and regrowth speed of facial and body hair.

Users agree to apply the product in accordance with recommended directions: 3 to 5 drops, morning and night, onto clean, dry skin following hair removal, strictly avoiding the eyes, internal mucous membranes, or broken, wounded skin.

To make a purchase on our store, you confirm that you are at least 18 (eighteen) years of age, or have obtained the consent of a parent or legal guardian under the law of your EU Member State.

You agree to provide accurate, complete, and up-to-date customer and delivery details (including your full name, email address for order confirmation, and complete delivery address in the European Union, including postal code). The customer is responsible for the accuracy of the address provided, which is essential for successful delivery.

All prices for products, treatment kits, and promotional packages are quoted in euros (EUR / €) and include all applicable taxes. Prices are subject to change without prior notice; however, the price guaranteed for your purchase will always be the price displayed at final checkout.

• Credit & Debit Cards: We accept major credit and debit cards (Visa, Mastercard, American Express), processed securely via encrypted payment gateways compliant with Level 1 PCI-DSS standards.
• Digital Wallets: Instant, frictionless checkout via Apple Pay, Google Pay, and approved digital payment services.
• Direct Online Payments: Fast, verified electronic fund transfers.

We reserve the right to refuse or cancel any order that exhibits indicators of fraud, data discrepancies, or unauthorised payment transactions, in order to protect cardholders and preserve marketplace integrity.

We provide 100% Free Delivery to all addresses throughout the European Union. Shipments are handled via accredited courier services.

Order processing typically takes 1 to 3 working days following payment clearance. Your official tracking code is dispatched to your registered email address within 48 working hours of posting. For comprehensive information on delivery timescales and collection procedures, please see our Delivery Policy.

We fully comply with Directive 2011/83/EU on consumer rights, granting consumers a 14-day right of withdrawal for online purchases. Mandatory consumer rights in your EU Member State always apply.

In addition, we provide our Cyperlux Exclusive 30-Day Satisfaction Guarantee: use the product consistently as instructed for 30 days from delivery. If you do not observe a noticeable difference in your hair regrowth, you may request a 100% refund of the product price. Complete eligibility guidelines and return instructions are outlined in our Returns and Refund Policy.

All content featured on this website, including without limitation texts, product descriptions, infographics, brand logos, visual trademarks "Cyperlux", photographs, video footage, illustrations, source code, and website layout, is the exclusive property of Cyperlux or its licensors, protected by EU and international intellectual property laws.

Any copying, reproduction, distribution, modification, reverse engineering, or commercial exploitation of any site content without prior express written consent is strictly prohibited.

While dermatological studies and tests with the active botanical ingredient demonstrate progressive follicular slowing and thinning, actual individual results will vary according to personal biological characteristics, such as genetics, baseline hair thickness, body area treated, hormonal activity, and application regularity.

Please review our Legal Notice for further technical insights and skin sensitivity guidelines.

Our website may contain links to third-party tools, tracking systems, or payment service providers. We are not responsible for the content, privacy practices, or terms of third-party platforms. We encourage you to review the policies of any third-party websites before completing any transactions.

We reserve the right to amend, update, or replace any part of these Terms and Conditions at any time to reflect operational enhancements or statutory requirements. Revisions become effective immediately upon being posted on this website. Continued use of our website following any posted modifications constitutes your acceptance of those changes.

These Terms and Conditions of Use are governed by European Union law and by the mandatory consumer-protection rules of the EU Member State where you live. If you are a consumer, you may bring a claim in the courts of your country of residence under Regulation (EU) No 1215/2012. Nothing in these Terms limits rights that cannot be waived under the law of your Member State.